Find us in Loc. Venella – Terontola (AR), Italy
Call us +39(0)575.67380
Shipping all over the world

We ship all over the world

Shipment

ITALY

We deliver all over Italy, including the islands, with express couriers (GLS, DHL, SDA).
Shipping costs are 10 euros for the mainland, 13 euros for islands. There are no shipping costs for national orders over € 90,00. Once the order is completed you will receive a confirmation email; after the accounting of the payment, we reserve between 3 to 5 working days for the preparation of the plants ordered. Generally, the couriers, to whom we entrust our shipments, deliver within 24/48 hours (72 hours in some particular cases). As soon as the order is shipped, you will receive a confirmation email with a detailed summary of all the plants you have purchased, including their prices and their names (for this reason the name or the price of the plant will not be present in the pot). In the email you will also find the tracking code, with which you can track your order.
The plants are shipped in their pots. We would like to remind you that, since plants are living beings, they are subjects to continuous changes, mainly due to the seasons: changes in color, differences in the state of leaves and flowers vegetation (which may be or may not be present on the plant, depending on the season), turgor of the plant.
During the winter months, in order to guarantee the right vegetative rest to our plants, we try to water them as little as possible, so sometimes it might happen, that the plant seems to be dried out: do not be alarmed and wait a week before watering the plant, in order to let it adapt to new environmental conditions.

EUROPE

We deliver all over Europe with express couriers (DHL, GLS, SDA) with delivery times between 3 to 5 working days.
Shipping costs are 45 euro for Malta, Svezia, Finlandia, Grecia, Cipro, 35 euro for Portogallo, Irlanda, Lettonia, Estonia and Bulgaria, 30 euro Lituania, Slovacchia and Romania, 27 euro for the others UE countries . These costs may vary in case of exceptionally large or voluminous plants. Once the order is completed you will receive a confirmation email; after the accounting of the payment, we reserve between 3 to 5 working days for the preparation of the plants ordered. As soon as the order is shipped, you will receive a confirmation email with a detailed summary of all the plants you have purchased, including their prices and their names (for this reason the name or the price of the plant will not be present in the box). In the email you will also find the tracking code, with which you can track your order.
The plants are shipped bare-rooted (without soil or pots).We would like to remind you that, since plants are living beings, they are subjects to continuous changes, mainly due to the seasons: changes in color, differences in the state of leaves and flowers vegetation (which may be or may not be present on the plant, depending on the season), turgor of the plant.
During the winter months, in order to guarantee the right vegetative rest to our plants, we try to water them as little as possible, so sometimes it might happen, that the plant seems to be dried out: do not be alarmed and wait a week before watering the plant, in order to let it adapt to new environmental conditions.
SWITZERLAND, NORWAY, MONTENEGRO, ALBANIA, SERBIA, KOSOVO, BOSNIA, UNITED KINGDOM AND COUNTRIES OUTSIDE THE EUROPEAN UNION: Orders with these destinations require a phytosanitary certificate. You can buy it, when placing an order, at the price of 25.00 euros. After your payment we need 10-15 days for prepare all documents necessary, please calculate it when you place an order.

REST OF THE WORLD

Please check your country import rules. After your payment we need 10-15 days for prepare all documents necessary, please calculate it when you place an order.
Shipping costs are 45.00 euros (exception China, South africa, Japan, Hong Kong, Malaysia, Thailand, South Corea, Madagascar, Canada, Reunion, USA, Guam, Myanmar, and Norway where the delivery costs are higher) . You will be contacted by our staff, if additional shipping costs are necessary. As soon as the order is shipped, you will receive a confirmation email with a detailed summary of all the plants you have purchased, including their prices and their names (for this reason the name or the price of the plant will not be present in the box). In the email you will also find the tracking code, with which you can track your order.
The plants are shipped bare-rooted (without soil or pots).We would like to remind you that, since plants are living beings, they are subjects to continuous changes, mainly due to the seasons: changes in color, differences in the state of leaves and flowers vegetation (which may be or may not be present on the plant, depending on the season), turgor of the plant.
During the winter months, in order to guarantee the right vegetative rest to our plants, we try to water them as little as possible, so sometimes it might happen, that the plant seems to be dried out: do not be alarmed and wait a week before watering the plant, in order to let it adapt to new environmental conditions.

JAPAN

Mandatory phytosanitary certificate. The certificate is also valid as a CITES certificate. We also provide the CITES Annex 2. Shipment:
• EMS (15-20 working days)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer.

USA

Mandatory phytosanitary certificate. The certificate is also valid as a CITES certificate. We also provide the CITES Annex 2 and the declaration of absence of the Globodera and Cactoblastiscactorum nematodes. Import permits are required. Find out about the import rules valid in your country.

Shipping:
• DHL express - (4-7 working days - delivery times may vary due to customs checks) with the customs fees charged to the customer.
• EMS (15-20 working days) with the customs fees charged to the customer.
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer.

CANADA

A phytosanitary certificate and customer import permits required. The certificate is also valid as a CITES certificate. We also provide the CITES Annex 2.

Shipping:
• DHL express - (4-7 working days, delivery times may vary due to customs checks) with the customs fees charged to the customer.
• EMS (15-20 working days) with the customs fees charged to the customer.
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer.

THAILAND

We provide a phytosanitary certificate, no GMO certificate, the CITES annex 2 certificate.

Shipping:
• Registered airmail (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)
• DHL (5-6 working days; a phytosanitary certificate and import permits are required)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer.

SOUTH COREA

We provide a phytosanitary certificate, the CITES annex 2 certificate.

Shipping:
• Registered airmail up to 10 plants (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)
• DHL (5-6 working days; a phytosanitary certificate and import permits are required)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer.

PHILIPPINES

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• Registered airmail (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)

MALAYSIA

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• Registered airmail (15-20 working days) • EMS (15-20 working days; a phytosanitary certificate is required) • DHL (5-6 working days; a phytosanitary certificate and import permits are required)

INDONESIA

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• Registered airmail (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)
• DHL (5-6 working days; a phytosanitary certificate and import permits are required)

INDIA

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• Registered airmail (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)

RUSSIA

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• Registered airmail (15-20 working days)
• EMS (15-20 working days; a phytosanitary certificate is required)
• on CC trolleys (a phytosanitary certificate and import permits are required)

TURKEY

• Registered airmail (15-20 working days)

ISRAEL

• Registered airmail (15-20 working days)

HONG KONG

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• DHL - (5-6 working days; a phytosanitary certificate and import permits are required)
• EMS (15-20 working days; a phytosanitary certificate is required)
• Registered airmail up to 10 plants (15-20 working days)

SINGAPORE

We provide a phytosanitary certificate, the CITES annex 2 certificate.

• DHL - (5-6 working days; a phytosanitary certificate and import permits are required)
• EMS (15-25 working days; a phytosanitary certificate is required)
• Registered airmail (15-20 working days)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer

CHINA

We provide a phytosanitary certificate and the certificate of origin.

• Registered airmail (15-20 working days)
• DHL (5-6 working days; a phytosanitary certificate and import permits are required)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer

UNITED ARAB EMIRATES

We provide a phytosanitary certificate and the certificate of origin.

• DHL (5-6 working days; a phytosanitary certificate and import permits are required)
• EMS (15-20 working days; a phytosanitary certificate is required)
• AirCargo (a pallet up to 120 x 80 x 150 cm), up to the destination airport, with the customs fees charged to the customer
• Registered airmail (15-20 working days)